1. Eligibility for Returns

  • Items must be returned within 30 days of purchase.

  • Clothing must be unworn, unwashed, with tags attached and in original packaging.

  • Proof of purchase (receipt, order number) is required.

2. Non-Returnable Items

We cannot accept returns on:

  • Undergarments, swimwear, or intimate apparel if the hygiene seal is broken or they’ve been tried on.

  • Personalized or custom clothing.

  • Items marked “Final Sale” or “Clearance”.

  • Items that have been altered or customized.

3. Return Process

To return an item:

  1. Reach out to contact@aysalstudios.com or initiate a return request through your online account.

  2. Once approved, you will receive a Return Merchandise Authorization (RMA) number and shipping instructions.

  3. pack the Item: Ensure the item is securely packaged, with all tags, labels, and the RMA number included, and ship it back to the return address provided.