1. Eligibility for Returns
Items must be returned within 30 days of purchase.
Clothing must be unworn, unwashed, with tags attached and in original packaging.
Proof of purchase (receipt, order number) is required.
2. Non-Returnable Items
We cannot accept returns on:
Undergarments, swimwear, or intimate apparel if the hygiene seal is broken or they’ve been tried on.
Personalized or custom clothing.
Items marked “Final Sale” or “Clearance”.
Items that have been altered or customized.
3. Return Process
To return an item:
Reach out to contact@aysalstudios.com or initiate a return request through your online account.
Once approved, you will receive a Return Merchandise Authorization (RMA) number and shipping instructions.
pack the Item: Ensure the item is securely packaged, with all tags, labels, and the RMA number included, and ship it back to the return address provided.